![]() The Last of Us Part II received a glut of hateful reviews for all-too-similar reasons, which forced the aggregator to mandate a 36-hour waiting period after a game’s release to open up reviews to the general public. Of course, this is not the first incidence of review bombing to plague the platform and not the first time Metacritic has implemented changes to stem the tide. “Our team reviews each and every report of abuse (including but not limited to racist, sexist, homophobic, insults to other users, etc) and if violations occur, the reviews are removed,” Metacritic wrote in a statement to Eurogamer. In the meantime, Metacritic points to what the current system is doing right.īy subscribing, you are agreeing to Engadget's Terms and Privacy Policy. ![]() It has not announced any specific changes. Metacritic’s parent company Fandom has called out many of these reviews for being “abusive and disrespectful.” Keep in mind, this instance involves a small voluntary event that only appears as an option for certain players if they pursue prior flirtatious dialogue choices.įandom says that Metacritic “is a place of belonging for all fans” and that it takes “online trust and safety very seriously.” To that end, company reps say they are “currently evolving our processes and tools” surrounding reviews and content moderation. The dedicated Burning Shores page was slammed with negative user reviews, which is an all-too common practice nowadays. This is a completely optional event, but it seemed to have prompted an onslaught of keyboard warriors with a Google alert set for the word “woke.” The DLC in question, Burning Shores, features an option for a same-gender kiss as part of a storyline involving protagonist Aloy and a warrior queen named Sekya. This story contains spoilers for Burning Shores, so stop reading now if you don't want to know some story events from the game. Pick up my sci-fi novels the Herokiller series and The Earthborn Trilogy.Review aggregation site Metacritic promises to improve its moderation system after the recent release of DLC for Horizon Forbidden West prompted a rash of negative review bombing. Subscribe to my free weekly content round-up newsletter, God Rolls. But clearly more work needs to be done.įollow me on Twitter, YouTube, Facebook and Instagram. But even being extremely aware of the Burning Shores review bombing, and deleting at least some amount of hateful comments, loads of low quality reviews remain up, and most of them are simply using different words or phrases to register their homophobia which may not be “hateful” enough so they’re removed. Just have someone monitoring that game and reacting accordingly.Īs for what “evolving our processing and tools to introduce stricter moderation in the coming months,” to me that doesn’t sound like the Rotten Tomatoes-like idea of having people verify a movie ticket purchase before posting a user review on that site. ![]() ![]() One problem I can immediately see is that in specific cases where you know hateful reviews are flooding in hourly, you should not need to wait for other users to flag them. We are currently evolving our processes and tools to introduce stricter moderation in the coming months." "Our team reviews each and every report of abuse (including but not limited to racist, sexist, homophobic, insults to other users, etc) and if violations occur, the reviews are removed.
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